Hello, my name is James Thomas. Mostly digital, design and business...
Starting today I'm joining @Twitter as a Staff PM! Excited to be joining a great team helping to innovate and make…
July 12, 2021
Agreed, time pressures affect our depth of interaction, don't think I've seen an experience adapt to this though?
May 10, 2016
Good insights into mobile's role across our digital experiences
May 10, 2016
Check out jamesthomas in a nutshell via #MeinaNutshell
March 9, 2016
Why doesn't chrome for Windows come with a touchscreen optimized UI? At least scaling the interface up a little would be a good start.
February 25, 2016
Wow, just had the worst customer experience. How difficult can it be to book a hotel room... @HiltonHotels
February 21, 2016

Shopify just jumped on the commerce and messaging intersect - lots of interesting things happening in this space.
February 18, 2016
OK, tried it for a week and am pretty sure smartwatches are still technology looking for a problem to solve.
February 6, 2016
Smartphones Let Consumers' Thumbs Do Their Holiday Shopping
January 1, 2016
Could see this coming. Increased apartment living and a surge in online shopping means a mountain of packages
November 25, 2015
Walmart Flyer - 3 Day Event - Black Friday Sale via @RedFlagDeals
November 24, 2015
Google streams apps to Android handsets - BBC News
November 22, 2015
Alibaba rakes in more than $3.9bn in sales in the first hour of Singles' Day
November 10, 2015

Long overdue!
November 10, 2015
Skype founders invent self-driving robot that can deliver groceries fo
November 3, 2015
If you invest in growth before you have retention then you’re renting users, not acquiring them.
October 7, 2015
So easy to forget but so true, "A product isn’t a collection of features; it’s an experience from the first touchpoint to the very end."
September 25, 2015
Experts weigh in on a Potential Canada-US Border Wall :) via @vicecanada
September 1, 2015
Make way for mobile
August 13, 2015
Amazon planning drive-up grocery stores

July 25, 2015
Excited to be part of this, it is going to be huge!

July 3, 2015
Excited to be part of this, changing the face of grocery retail in Canada!
July 3, 2015
Google wants to tell us how many calories are in a meal from snapping a photo on our mobile devices.
June 13, 2015
Here's why groceries are the biggest untapped e-commerce opportunity
June 12, 2015
A mega-database of food ingredients for grocery shopping
June 10, 2015
June 9, 2015
Should consumers be able to control how companies collect and use their personal data?

June 6, 2015
Online Shopping Is Bringing Buyers Into Stores, Survey Says
June 6, 2015
Interesting article looking at two different disruptors in the retail industry

May 12, 2015
Home Depot might implement the biggest Apple Pay rollout so far
May 5, 2015
Nordstrom tests curbside pickups for online orders
May 4, 2015
first look, some pretty interesting ideas coming out from them.
May 1, 2015
If the banks can work it out, it sounds like Apple Pay with cross the border pretty soon.
May 1, 2015
Google "Store Visits" Part Of Larger Movement Toward Metrics That Matt
April 28, 2015
With new launches, Amazon plans for day when product sales no longer lead to growth
April 26, 2015
Audi and Amazon to try car-boot delivery service
April 23, 2015
Even Aldi is getting into ecommerce as it prepares to launch online grocery in the UK.

April 14, 2015
Can messaging become a platform for shopping?
April 8, 2015
Mobile payments on their own can enable convenience, but do we care more about the incentives?
April 6, 2015
March 28, 2015
Facebook will let you send payments to friends through its messenger app
March 18, 2015
One positive aspect of getting older :)
February 15, 2015
Top tech couples this valentines…
February 14, 2015
BrandSparks annual Shopper Study shines a light on the Canadian consumer
January 31, 2015
App usage now accounts for a massive 80% of the time Canadians spend online with a mobile device.

January 29, 2015
via @eMarketer
January 26, 2015
There is a huge opportunity to better integrate mobile apps, maybe the team behind Button will solve it?

January 24, 2015
Interesting thoughts on products that connect with user needs so well they drive habit forming behaviours.

January 21, 2015
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